Click Display Printer Toolbox. Press down firmly on the printhead to ensure proper contact. Vertical streaks in copies can often be fixed by cleaning the scanner glass. Clean the rollers Dust or paper residue on the rollers inside the product can cause paper feed issues. Select all Deselect all.

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Press and hold the Power button.

Description of the self-test page. Email list of drivers.

HP Printer: Learn about supplies

Click Fileand then click Print. If no alignment page prints, the problem is solved. Load only clean, wrinkle-free paper into the product. Is my Windows version bit or bit? Wipe the rubber paper-feed rollers with a lint-free cloth lightly moistened with distilled or bottled water.

HP Officejet Pro K and K Printer Series – Print a Self-Test Page | HP® Customer Support

Use the following guidelines to make sure that the paper you are using is appropriate for the print job. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

Wait for the product to complete a job or to display an ‘ Out of paper ‘ message before reloading paper. The Virtual Agent is offciejet unavailable. Open download list If the carriage does not move to the left automatically, turn the printer off and back on and then try holding down the Resume button again. Use a flashlight to carefully view the areas around the rollers.


Select Custom from the Size is drop-down list, or the Custom tab. Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. If you installed the HP software, follow the instructions to align i5300/k5400 printheads in Solution Center. Tray 2 Follow these steps if the product has tray 2. I don’t see my operating system.

HP Customer Support – Software and Driver Downloads

Calibrate linefeed in Solution Center Make sure the printer is loaded with unused white paper. Clean the paper pick roller with a cotton swab moistened with distilled or bottled water. If repeated cleanings do not solve the problem, go k530/0k5400 the section in this document on replacing one or both printheads. If you installed the HP software, follow the instructions to calibrate linefeed in Solution Center.

The product can only process one kk5300/k5400 of paper at a time. Recheck the first steps in this document. Right-click the HP Digital Imaging Monitor in the icon taskbar at the bottom of the screen near the clock.

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From the Paper Source drop-down list, select the tray from which you are trying to print. Vertical streaks in copies can often be fixed by cleaning the scanner glass. Under Printing shortcutsclick the type of job you are trying to print. Align the printheads from the control panel Load unused white paper if needed.

Select the Services tab, and then click Align Printheads.

HP Printer: Individual cartridge page yield details | HP Officejet Pro K/K Printer series

Print Quality Diagnostics window. Click the button that opens the Properties dialog box. The quality of the printout or printed image is not as expected.

Open the printhead and remove the orange caps.